I have 2 other mixers which are KA and often recognized as being the best mixers on the market . Both of those mixers have served me well but they will always produce more friction and heat in the dough simply by their being of planetary design. I ended up buying the Ooni Halo Mixer which is a spiral mixer. I can not emphasize enough the quality of this machine. Fantastic craftsmanship, that can also perform many of the same tasks that I would have used a planetary mixer for.
You will not regret investing in a mixer of this quality. Nothing on the market comes close.
I recently encountered an issue with my Ooni Koda 16. When I reported it to the Ooni team in the Philippines, I was surprised with how they responded to me. Their commitment to product quality and after sales service is phenomenal. Call it exceptional customer service, that’s what Ooni team is. Above all else, my pizza cooked from my Koda 16 is the best. By the way, I now have 3 Koda 16 ovens.
The tracking number was missing one digit and I still haven’t received my order
Somebody reply quickly to give me the correct tracking number on the website. But after about 20 days im still waiting my order, but I live in province so its probably normal, faster with lazada though