Privacy Policy

Oven Depot Philippines (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or make purchases through www.ovendepot.ph (the “Website”).

By using our Website, you consent to the collection and processing of your personal data as described in this Privacy Policy.

1. Personal Data We Collect

We collect personal data that you voluntarily provide and data collected automatically when you use our Website.

a. Personal Information You Provide

This may include:

  • Full name
  • Email address
  • Mobile or telephone number
  • Billing and delivery address
  • Payment-related information (processed through secure third-party payment providers)
  • Purchase history
  • Any information submitted through forms, chat, or customer support

b. Automatically Collected Information

This may include:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the Website
  • Cookies and similar tracking technologies

2. Purpose of Collection and Processing

We collect and process personal data for legitimate business purposes, including to:

  • Process orders, payments, and deliveries
  • Communicate order updates and respond to inquiries
  • Provide customer support
  • Send promotional offers, updates, or marketing communications (with your consent)
  • Improve our Website, products, and services
  • Comply with legal and regulatory requirements

3. Legal Basis for Processing

We process personal data based on the following legal grounds under the Data Privacy Act:

  • Consent of the data subject
  • Performance of a contract (e.g., fulfilling purchases and deliveries)
  • Compliance with legal obligations
  • Legitimate interests of the company, provided such interests do not override your fundamental rights and freedoms

4. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share personal data only with:

  • Authorized employees and internal teams
  • Third-party service providers (e.g., payment processors, logistics partners, IT providers) strictly for business operations
  • Government authorities when required by law or regulation

All third parties are required to observe confidentiality and data protection standards.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy or to comply with legal, accounting, or regulatory requirements. Once no longer needed, data is securely deleted or anonymized.

6. Data Security Measures

We implement reasonable and appropriate organizational, physical, and technical security measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no online system can guarantee absolute security.

7. Cookies Policy

Our Website uses cookies to:

  • Enhance browsing experience
  • Analyze Website performance and traffic
  • Remember user preferences

You may manage or disable cookies through your browser settings. Disabling cookies may affect certain Website features.

8. Rights of Data Subjects

Under the Philippine Data Privacy Act, you have the right to:

  • Be informed about the processing of your personal data
  • Access your personal data
  • Object to processing
  • Correct inaccurate or outdated data
  • Erase or block personal data under certain circumstances
  • Data portability
  • File a complaint with the National Privacy Commission (NPC)

You may exercise these rights by contacting us using the details below.

9. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their respective privacy policies.

10. Children’s Privacy

Our Website is not intended for individuals below 18 years old. We do not knowingly collect personal data from minors without parental or guardian consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Information / Data Protection Officer

Oven Depot Philippines

Email: hello@ovendepot.ph

Address: G/F, AGS Building, 446 Epifanio de los Santos Ave, Makati City, 1212 Metro Manila